ISO 9001:2015, the most widespread quality management standard in the world, allows organizations to improve their quality and ensure continuity in service and performance management.
Modules:
Concept of quality
Information about ISO
Types of standards
Process approach
Risk management
Principles of quality management systems
ISO 9001:2015 requirements
PDCA cycle
SWAT analysis
Customer orientation
Preparation of documented information
Non-conformance management
Internal audit process
Perfecting
Integrated management system
During the seminar, video information and cases will be presented to all participants.
A coffee break is planned during the seminar.
