Ticket refund and ticket change

Ticket refund or ticket change is subject to the following penalty charges:

  • 24 hours and more prior to the event – 30% is charged from a ticket price.
  • Tickets are non-refundable and non-changeable on the event day.
  • Tickets purchased from city box offices should be returned to the box office located in Rasulzade str. 3 (near the cinema “Azerbaijan”). Contact: +994 12 493 33 77.
  • For tickets purchased from the website iTicket.az contact us via [email protected] or call +994 77 600 00 60.
  • Tickets purchased on iTicketAZ website and in all ticket offices to the events and venues listed below are non-refundable
    • BAKUCARD
    • Ateshgah temple
    • Yanardagh reserve
    • Museums
    • Baku City tour hop-on hop-off
    • Ateshgah and Yanardagh group tour