QR Ticket

Your digital ticket is in the mobile app.

A QR ticket is a digital ticket stored in the iTicket.AZ mobile app.

There is no need to print this type of ticket. The QR code is activated only in the mobile app and must be presented directly from the app when entering the event.

You can download the iTicket.AZ mobile app from the App Store or Google Play.

How do I get a QR ticket?

When purchasing a ticket online through the iTicket.AZ website or mobile app, the ticket will be added to your account automatically if you select the QR ticket format available for the relevant event.

Only a purchase confirmation will be sent to your email address. The QR ticket will not be attached to the email or provided in PDF format.

To view your ticket, sign in to the iTicket.AZ mobile app using the account through which the purchase was made and open the “Tickets” section.

How do I enter an event with a QR ticket?

For security purposes, the QR ticket is activated 12 hours before the event starts. Until then, the QR code will appear blurred in the mobile app.

When entering the venue, open the relevant ticket in the “Tickets” section and present the active QR code to the access control staff.

Photos, copies and screenshots of the QR code are not accepted at the entrance. For security purposes, the mobile app does not allow screenshots of the QR code to be taken.

Before arriving at the event, make sure your phone has sufficient battery charge and that you are signed in to your iTicket.AZ account.

Can I send my QR ticket to another person?

You can transfer a QR ticket to another user through the iTicket.AZ mobile app. To do so, open the “Tickets” section, select the relevant ticket, tap “Transfer” and enter the recipient’s email address or iTicket.AZ account user ID.

 

Before the transfer is confirmed, a three-second waiting period is provided so that you can review the entered information. Once the transfer request has been sent, the ticket will remain in “Pending” status until it is accepted by the recipient.

 

After the transfer is accepted, the ticket will be moved to the recipient’s account and will appear in their “Tickets” section.

 

Once the ticket has been accepted by the recipient, it cannot be returned to the original purchaser’s account.