“NEW ERA IN HUMAN RESOURCES LEADERSHIP” – Human-Centered Experience Design

21st Century HR: A New Era in Leadership
Discover revolutionary innovations in the business world!
As the Azerbaijan Training and Development Center, we are excited to introduce a completely new and innovative project in collaboration with one of the world’s most prestigious mentoring companies, for the first time in Azerbaijan! You will benefit from the expertise of mentors who have guided renowned companies such as Türkcell, Türk Telekom, Koç Holding, UPS, Sabancı Holding, QNB Finansbank, Coca-Cola, Ford, Yemeksepeti, and Hepsiburada.

Program Modules:

1. The Future of Human Resources in the 21st Century and the New Era of Work Life
2. New Forms of Leadership in the Business World
3. Human-Centered Experience Design: Who is it for?
   • HR managers, specialists, directors
   • Business leaders and CEOs, top managers
   • Team leaders and managers

About the Mentor
Melda Güliz Ateş – CHRO advisor, HR specialist, and Experience Design Lead. She mentors HR professionals, managers, and executives of high-ranking companies in Turkey that are listed among the top 100. Melda began her professional career in ING Turkey’s Customer Experience and Innovation Management team, where her NPS REASONING project was recognized as a best practice by ING Global. She has worked on production efficiency and optimization projects at BRISA. Currently, Melda mentors prestigious companies and organizations such as Türkcell, QNB Finansbank, Yemeksepeti, Trendyol, AKSA HOLDING, and FORD.

Webinar Participation Includes:

1. Participation in the webinar
2. A specially designed certificate (provided by Makers Consulting and the Azerbaijan Training and Development Center)
3. Mentor discussions on the new era of work life and the future of human resources
4. Q&A session (case study discussions)