Nowadays, companies are turning to be more innovative. At the same time, every employee of the company must make a series of leaps in career planning to join this stream. Quality Management Process plays an important role for everyone from A to Z. Anyone working in the public or private sector should thoroughly study the ISO 9001:2015 quality management process if they want to advance in their career.
Modules:

Types of standards

Process approach

Principles of quality management systems

ISO 9001-2015 requirements

PDCA cycle

Risk-based thinking

Customer orientation

Preparation of documented information

Non-conformance management

Internal audit process

At the end, each participant of the master class will be awarded with an official diploma by the institution. At the same time, the participants will have the right to join the next trainings.

During the master class, video information and cases will be presented to all participants.

A coffee break is planned during the master class.